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Prescription Refill
Prescription Refill
Click here to fill up online ordering form
Prescription Refill

Our prescription refill service enables you to order in advance the remainder of your prescribed medications to reduce waiting at the pharmacy or without having to come back to the pharmacy.

The two methods of collection are:
a) Home Delivery
b) Pre-Order Fast Track Collection at pharmacy

Eligibility

  1. This service is only applicable for refill prescriptions from Tan Tock Seng Hospital /National Neuroscience Institute where there are no changes from past medication records.
  2. Original prescription must be kept at pharmacy before arranging for delivery. If you are eligible, you will be requested to leave the original prescription with us at the pharmacy.
  3. As we are unable to deliver certain medications, check your eligibility with the pharmacy counter staff at Outpatient Pharmacy, Basement 2. Terms and conditions apply.

How do I refill my prescription?

For Pre-Order Fast Track Collection at Pharmacy:

  • Please order at least ONE working day in advance so that we can process your request.
  • This service is for self collection of medications at our main B2 pharmacy.
  • You can order via:  
    1.Website: Prescription Refill
    2.Phone call : 63572050 from 9:30am - 5:00pm, Mondays to Fridays (excluding Saturday and Sunday, Public Holidays and eve of Public Holidays)
    3.SMS: 97219589 (Patientís name, NRIC and contact number)
    4.Email: homedelivery4medications@ttsh.com.sg

For Home Delivery:

  • Please order at least THREE working days in advance so that we can process your request.
  • You can order via:  
    1.Website: Prescription Refill
    2.Phone call : 63572050 from 9:30am - 5:00pm, Mondays to Fridays (excluding Saturday and Sunday, Public Holidays and eve of Public Holidays)
    3.SMS: 97219589 (Patientís name, NRIC and contact number)
    4.Email: homedelivery4medications@ttsh.com.sg

Click here to fill up online ordering form
Our new website: http://www.ttshpharmacydelivery.nhg.com.sg

No delivery on Sundays & Public Holidays. We will personally contact you to arrange for delivery.

Delivery will be within 1 week of your order unless if there is a request for express delivery (delivery within same day). Fridge items will also be express delivered. Express delivery charges apply.

Delivery is only within Singapore.

For details, please refer to the Delivery and Payment Policies.

Delivery Checklist:

  • Ensure that someone is available to receive the delivery at the agreed time
  • You must produce the patient's NRIC or appointment card upon receipt of medicines so that the delivery staff can ascertain that the medicines are delivered correctly
  • Prepare the exact amount if paying by cash
  • Check that the delivered items are correct and in good condition


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